Passenger safety first

Ride safely with SOTE.

Request city rides, airport trips and scheduled travel from the SOTE app with verified drivers and trip records.

Safety for every passenger

Every ride should feel protected from pickup to drop-off.

SOTE is highlighting passenger safety across city rides, airport transfers and scheduled trips. Verified drivers, clear trip records and dashcam-supported taxis help create a safer ride experience for riders and drivers.

Verified drivers

Driver onboarding and document checks help keep SOTE rides professional and accountable.

Trip records

Pickup, destination, ride details and trip history stay available inside the SOTE app.

Dashcam-supported taxis

SOTE plans dashcam support in active taxis for added visibility and evidence support.

Support access

Passengers can reach SOTE support for trip questions, safety concerns and account help.

SOTE dashcam-supported taxi ride safety for passengers and drivers
How it works

Book a ride in five simple steps.

Download, sign up, set your route and confirm with ease.

SOTE rider app home screen
Step 1

Download the app

Install the SOTE app and open it to start your first booking.

SOTE rider app signup screen
Step 2

Sign up

Create your account with your phone number and basic details.

SOTE rider app route entry screen
Step 3

Enter pickup and destination

Choose where you want to be picked up and where you need to go.

SOTE rider app ride confirmation screen
Step 4

Confirm ride

Review your route, fare estimate and ride type before you confirm.

SOTE rider app payment screen
Step 5

Pay easily

Use cash, mobile money or card and finish your ride smoothly.

Rider features

Made for everyday riders.

City trips, airport travel and passenger safety in one app flow.

City rides

Instant rides within minutes across your city.

Airport rides

Professional airport transfers with punctual drivers.

Passenger safety

  • Driver identity verification
  • Dashcam-supported taxi safety
  • Ride sharing for trip details
  • Trip history tracking

Clear fare details

Review route and fare details in the app before confirming your ride.

Support

Need help?

Talk to SOTE for business bookings, repeat travel plans or help choosing the right service.

Rider FAQ

Most searched SOTE rider questions.

Quick answers about the SOTE app, passenger safety, airport rides, scheduled trips and dashcam-supported taxi safety.

How do I request a SOTE ride?

Download the SOTE app, sign up, enter your pickup and destination, review the ride details and confirm from your phone.

How does SOTE keep passengers safe?

SOTE focuses on verified drivers, trip records, ride details, support access and dashcam-supported taxi safety for passengers and drivers.

Will SOTE taxis have dashcams?

SOTE plans dashcam support for every active SOTE taxi so trips have added visibility and evidence support when needed.

Can I request airport rides with SOTE?

Yes. The SOTE app supports airport pickup and drop-off trips in supported airport corridors and SOTE cities.

Can I schedule a SOTE ride?

SOTE supports planned rides for airport travel, meetings, events, office transport and scheduled city movement where available.

Are SOTE drivers verified?

SOTE uses driver onboarding, identity checks and vehicle document review to help keep passenger trips reliable and safer.

Can I see ride details before confirmation?

Yes. Riders can review pickup, destination, ride details and fare information in the SOTE app before confirming a trip.

Which cities does SOTE serve?

SOTE serves supported city and airport corridors across Kenya, Tanzania and South Africa, with city pages showing current coverage.

Can tourists and visitors use SOTE?

Yes. SOTE is suitable for local riders, tourists, business travelers and visitors who need airport transfers, hotel rides and city travel.

Why choose SOTE for city rides?

SOTE combines app-based booking, verified drivers, airport rides, scheduled travel and a strong safety focus for every passenger.